Deliveries and returns

We offer the following delivery methods:

• Delivery
  Fixed price from SEK 69 (regardless of order volume or weight) for deliveries within Sweden, 89 SEK for deliveries outside Sweden.

Terms for delivery are also stated in the checkout under each delivery method. If an article has different delivery times, it is stated at the respective article. If delivery delay occurs, we will notify you by email. You as a customer always have the right to cancel the purchase in case of delivery delays. We will do everything we can to fulfill your order. There may be times that make it impossible to fulfill the order, for example when our supplier or freight forwarder cannot fulfill their commitment to us. We reserve the right to exempt ourselves from all compensation to the customer regarding delivery delays. You always receive a notification via sms, email or letter showing where and when the package can be picked up. If you do not pick up the package, we reserve the right to charge you a fee of 300 SEK.

Returns

Returns are at your own expense. Returns should be sent by letter or parcel, not against payment.

If you wish to return the purchase, you must send a clear message to info@tulipfashion.se in the manner stated here before the cancellation deadline has passed. You need to write your name, address and order number in the message. If you do not want to use the above option in a message, you can use the standard form for exercising the right of withdrawal that the Swedish Consumer Agency has developed (see www.konsumentverket.se)

14 days open purchase

We comply with the distance contract law and thus you have the right to return ordered goods without giving any reason. You cancel your purchase by notifying us within 14 days of receipt of your order (or a large part of). The item should be returned well packaged, in fine condition and in original carton.

If you as a customer have treated the article to a greater extent than is necessary to determine its characteristics or function and this has led to the article being returned less worthy, we are entitled to deduct a sum corresponding to the article's value reduction on the amount to be refunded. The impairment is assessed on a case-by-case basis.

Returns are sent to:
T Fashion AB
Maskingatan 6
274 30
Skurup

Refund

If you use your right of withdrawal, we will refund what you paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You have to pay the return costs yourself when you return the item.

Read more about the distance contract law at the Consumer Agency: http://www.konsumentverket.se/

Return form - Print and attach when returning.